Tadawul-

Element List Explanation
Introduction Perfect Presentation for Commercial Services, Pleased to announces the award of a competition of (Operating the Ministry of Health’s contact centers) for a period of 24 months at a value of 200,999,980.80 riyals (only two hundred million nine hundred and ninety-nine thousand nine hundred and eighty Saudi riyals and eighty halalas only) including value-added tax.
Date of Award 2024-02-13 Corresponding to 1445-08-03
Counterparty Ministry of Health
Project Value 200,999,980.80 riyals (only two hundred million nine hundred and ninety-nine thousand nine hundred and eighty Saudi riyals and eighty halalas only) including value-added tax.
Expected Date for Signing the Contract 2024-04-01 Corresponding to 1445-09-22
Project Details Activating, operating and developing interactive omni-channels with the beneficiaries of the Ministry of Health, by providing and operating omni-channels contact centers services with high quality and efficiency, to serve, support and enhance communication with all entities and beneficiaries, so that they can see the details of the initiatives provided by the Ministry, as well as submit their requests, inquiries, comments, suggestions and complaints through various interactive communication channels, in addition to the possibility of monitoring what beneficiaries are circulating on social networking sites (24/7).
The contract's scope of work includes carrying out the following contact centers

1. Operating the 937 contact center

2. Operating the employee contact center

3. Operating the business contact center

4. Operating the Beneficiary Services Center at the Ministry’s office

Related Parties N/A
Additional Information There is no financial impact at the time, Until the contract is signed